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— What to focus on and what to avoid? —
In the event of unexpected occurrences such as a virus attack, hard drive failure, sabotage, leakage, or power outage, your entire case management could become inaccessible.
The system's infrastructure should be managed by the highest-trained professionals, backed not only by expertise but also financial accountability.
There is nothing worse than when your entire office's operations are stuck in an outdated system that no longer addresses new administrative challenges.
If implementing the software requires IT support and cannot be accomplished with general computer-user knowledge, the system might not be user-friendly. Additionally, support should be readily available without long waits.
Your office might operate with a small team today, but expanding to include a major corporate client could make managing tasks and hours in Excel impractical. It would be advantageous to allow limited access to external workers.
Responsibility for regularly backing up data should not fall on you. Choose law office management software that pays proper attention to this, perhaps using mirrored servers for database storage and automated daily backups in another EU country.